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JSI Tech Support


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General Support documents and tips
GCC Cutters: GCC Basics Corel Draw to GreatCut Install Virtual LCD General Vinyl Cutting GCC Cutter Connectivity Contour Cut - Corel/Illustrator Countour Cut - video Contour Cut - WinPCSIGN Great Cut Manual How To Load Vinyl Material in Cutter Expert LX Manual Expert Manual Graphtec: Graphtec cutting small unrecognizable characters Graphtec Displaying ERROR 1 when sending cut job Graphtec not completing long cut job Graphtec Cutter Connectivity Mfg Support Links JSI-P Series: JSI P-Series LED shows solid black squares Stitch Cutting / Inconsistent Cutting USB to Serial Adaptor Set-up/Configuration Other Cutter Support items: USB to Serial Adaptor Set-up/Configuration Stitch Cutting / Inconsistent Cutting Graphtec, Roland and GCC Blade Guide	WinPCSign: WinPC general info How to Set-up a cutter How to Color Trap How to cut panels Lost or Damaged Hardware Key WinPCSign FAQ Rhinestones: How To Rhinestones Heat Transfer Vinyls : Cutting Tips for Particle Glitter Cutting HTV Trouble Shooting HTV Sublimation: Sublimation Tips Ricoh 7100DN Support Ricoh 3110 Support How To Sublimate Web Site Power Driver 3110 installation Power Driver 7100 installation Sublimation Buyers Guide Trouble Shooting Color Issues Heat Press Buy Guide: Hotronix Buyers Guide

Roland Digital Printers/Cutters
Roland Test print shows mixed ink colors Random droplets of ink on media Missing Color Color Drop Out during Print Quick Guide to VersaWorks Contour Cut in Corel	Contour Cut in Illustrator Print / Cut Alignment Common Cutting Issues with print/cut device

To Contact JSI Support:

If the documents links above do not help solve your tech support, you can email support@jsisign.com
If you need a call back you maye be required to buy a support Incident Credit for $49 at this link Buy Support Incident Credit

You are able to have lifetime FREE support by purchasing your everyday supplies from JSI. You need these supplies for your sign making equipment. When you buy supplies from JSI, we offer an added advantage of being able to support your equipment.

JSI Sign Systems offers Technical Support on all equipment and software purchased from JSI via telephone and email for 30 days. Regular support hours are Monday through Friday, 8:30am to 5:00pm Eastern Standard Time.

Email support@jsisign.com for fastest response times, email should include information below:

type of problem and
equipment & software owned and
when purchased and what company name the equipment/software was purchased under